Bite-sized Workshops

A selection of short, sharp training sessions designed for high impact when:

You have only limited time available.
It is not possible to spend time away from the office.
You need an injection of energy and expertise on a single topic.
You would like to insert a session into an event or even a meeting you are planning.
You prefer to address a range of topics across a period of time.
You want to motivate your people, and address a learning topic simultaneously.

Duration of the bite-size workshops varies from 90 minutes to 3 hours, and more than one workshop can be delivered in one day.

The bite-size workshops can be held:

On your premises
At a venue of your choice
At anytime to suit you.

For example you may decide to run a workshop in a lunch break, or to build one into an event you are planning.

Each of the workshops is designed to enhance the skills of your people and teams, and they are all structured in an interactive and dynamic style. The workshops can be used as ‘stand alone’ modules, or as a support to the larger teamwork programmes and bespoke training courses.

Select from the following workshops:

Practical Teamwork
Decision Making / Problem Solving
Effective Communication
Assertiveness
Feedback Skills
Facilitation Skills
Stress in the Workplace
Error Management

Practical Teamwork

Effective teamwork is essential for companies who want to remain competitive in today's business environment, and of course it is proven that we can achieve higher productivity working as an effective team than as individuals. Improving the abilities of team members will lead to the reduction of error and increased productivity, and so will improve customer service, profitability and job satisfaction.

What will I learn?

Analysis of teamwork skills and performance using a practical exercise.
The key differences between groups and teams.
Teamwork in the real world.

Decision Making / Problem Solving

Understanding the processes involved in effective decision-making, or problem solving, is crucial to strong leadership and good teamworking. Simply being aware, for example, of the barriers to problem solving or the need for reviewing decisions will have an immediate impact of the efficiency of your operation.

What will I learn?

Practical problem solving using a desk-top exercise.
The step by step decision making/problem solving process.
Barriers to decision making/problem solving.
Practical applications of the decision making/problem solving process.

Effective Communication

True and effective communication occurs when there is a sincere and conscious effort made by all parties. It is being able to communicate your thoughts and feelings in such a way that the other person shares the same meaning you do.

Effective communication will reduce misunderstandings, errors and conflict, and will lead to increased efficiency and improved performance.

What will I learn?

The communication process.
Exploring communication through a practical exercise.
Types of communication.
Barriers to communication and strategies to overcome them.
Effective listening.

Assertiveness

Being assertive leads to enhanced communication, enabling confident and successful interactions at work. Assertiveness incorporates the key value of respect, leading to the ability to communicate clearly and persuasively, but without the threat of putting others down.

What will I learn?

What is assertiveness?
The 3 behaviours.
Step by step to an assertive response.
Handling and avoiding ‘put downs’.
Giving and receiving feedback assertively.
Saying no.
Using your body language.

Feedback Skills

The ability to give effective and honest feedback is a crucial skill in the development of individuals and teams. Both positive and negative feedback can provide motivation and lead to improved performance – but only when delivered appropriately. Equally important is the ability to receive feedback, as performance can only be enhanced if feedback is accepted and acted upon.

What will I learn?

What is feedback?
Types of feedback.
Tips for giving feedback and practice sessions.
Tips for receiving feedback and practice sessions.
Dealing with difficult people and situations.

Facilitation Skills

Facilitation skills can be utilised in many situations, not just a training environment. At team meetings, when discussing ideas or even problem solving, a facilitated session can be very effective. Facilitation helps include people, giving them a voice and empowering them.

What will I learn?

What is facilitation?
How can I use facilitation at work?
Basic facilitation skills.
Practice facilitation sessions.

Stress in the Workplace

We encounter stress on a daily basis, but do we understand what stress is and where it comes from? It is essential that we recognise and deal with stress, both in ourselves and in others, in order to minimise the potentially damaging impact it can have upon team performance.

We can then consider and implement strategies for dealing with stress and for reducing its often-negative impact in the workplace.

What will I learn?

What is stress?
The stress mechanism.
What causes stress?
Recognising stress in others and ourselves.
The impact of stress upon team performance.
Dealing with stress.

Error Management

Error is natural, and we need to understand that, no matter what precautions we may take, we will make mistakes.

The important issues are how we prepare ourselves for making mistakes and how we manage the threats and hazards within our organisation which lead to errors. If we can understand the threats and causes of error, and then manage them when they occur, error, we will improve our efficiency and productivity.

On this workshop you will:

Learn how organisations can create the opportunity for individual error
Understand the error chain
Explore threat and error management
Discuss examples of error and error management
Use a case study to discuss the above